August 08, 2020
Apply as Transition & Solutions Design Manager BPO
Job Type Full-time
Job Status Sourcing
Date Posted 05 Sep2014
Location Libis, QC
Company Information

Website: http://
Job Description


• Candidate must possess at least a Bachelor\\\'s/College Degree or Post Graduate Diploma / Master\\\'s Degree in Mathematics, Business Studies/Administration/Management, Economics or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably Assistant Manager / Managers specializing in Marketing/Business Development or equivalent.
• Experience in Tranistioning Healthcare Accounts/Projects is required
• Full-Time positions available.
• Applicants should be Filipino citizens or hold relevant residence status.
• Schedule: Predominantly Nightshift

• Ensure provision of essential data and information on business and client requirements to help in identifying profitability of projects.
• Take lead in responding to RFP, RFI and other similar documents by working with Business Dev’t, CT, HR, Operations and Finance.
• Prepares client proposal and pricing, if needed Arranges and prepares Case Studies, Client Presentations, Client site visit and due diligence Plan, manage and take lead in project implementation and set-up of Contact Center (POC, Pilot or Full Operations) ensuring optimization of resources and proper management of cost, time and quality. Ensure all operating requirements are developed, tested and approved prior to implementation.
• Develop direct reports through training, coaching, regular communication, performance appraisal and feedback. Manage workloads and project assignments of direct report Strategic/Business Planning Prepare, identify and cascade Business Plans, KRAs, KPIs and action plans (long term and short term). Prepare departmental budgets and ensure department works within approved budget.
• Protects the organization’s assets thru upholding the principles of the Quality Information Security Management System (QISMS). Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions.
• Prepare and submit weekly updates and monthly project reports and scorecards.
• Perform benchmarking and R&D.

How to Apply For faster processing, you can text 0917-890-9126 for inquiries or you can directly send your resume to:

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