REQUIREMENTS:
• Candidate must be at least a Bachelor’s Degree holder

• Total of 6-8 years BPO experience

• Training experience in Communications, Leadership and Competency Based Training

• Candidate should possess strong interpersonal skills including group facilitation skills

• Excellent people and presentation skills

• Ability to work in fast-paced environment

• Must be team-oriented, possess excellent organizational and written skills, and demonstrate the ability to groom people

DESCRIPTION:

• Responsible for managing a team of trainers for as well as other management responsibilities
• Internal and external client and operational management.
• Responsible for handling process related training requirements as well as development training
• Prioritize training requirements keeping in mind the needs of the business
• Demonstrate a high level of critical thinking; make sound and timely decisions keeping in mind business needs.