Company: MNC Company
Location: Chai Chee Techno Park neart Bedok MRT, Singapore
Status: Permanent Position.
Salary: can be up to SGD 2800 per month plus allowance and other incentives.
Work Schedule: Must be able to work shift on 12hours rotating basis, 10am to 10pm or 10pm till next day 10am, hence 44 hours work week. Shift allowance will be given. (ie. Weekends and Public holidays, including graveyard shift hours.


JOB RELATIONSHIPS:

Reports to:Team Leader, IT Global Shared Services.
Manager, IT Global Shared Services.


JOB SUMMARY:

The Technical Support Analyst I is responsible for providing high level technical support and training for our internal/external global client applications and infrastructure services. Includes, but not limited to: user support of custom business applications, troubleshooting of technical problems and technical liaison between global user community, local and corporate IT. Follow standard practices and procedures in analyzing and resolving technical issues. Normally receives detailed instructions on most tasks during training/work.